As the key government organisation overseeing all aspects of tourism in Thailand, the Ministry of Tourism and Sports (MOTS) works in cooperation with various state agencies, including the Thai Tourist Police, to ensure the safety and well-being of all visitors to Thailand.
With the steady increase in international visitor arrivals, the Ministry has set out to integrate these various functions through the creation of a dedicated one-stop service centre to serve the needs of international tourists and visitors to Thailand.
This has resulted in the recent official opening of a dedicated Tourist Service Centre (TSC) at Suvarnabhumi Airport.
The new TSC at Suvarnabhumi Airport is located near Gate 3 on the 1st floor and provides a one-stop service in ten languages: Chinese, Japanese, Korean, Russian, English, Italian, French, Spain, German and Thai.
In addition to providing general assistance, visitors to Thailand and tourists will also be able to lodge various complaints with the TSC or report unfair or unethical tourism practices related to tourist business operators, tourist retail outlets or tour guides.
The Centre is open daily and operates 24/7. It is staffed by 14 officers and has been in operation since 19 August 2011.
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Tourist Service Centre at Suvarnabhumi Airport (1st Floor, near Gate 3)
Open 24-hours, daily
Tel/Fax: +66 (0) 2134 4077
E-mail: tsc@mots.go.th, touristcenter13@gmail.com |
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Tourist Service Centre at the Ministry of Tourism and Sports at
Ratchadamnoen Nok Avenue
Open Monday – Friday, 09.00 – 17.00 hrs
Tel: +66 (0) 2356 0650
Fax: +66 (0) 2356 0655
E-mail: tsc.mots.go.th |
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