TATNews.org is the Thailand Government statutory authority responsible for international and domestic tourism marketing as well as the delivery of research and forecasts for the tourism sector.
TATNews.org also strives to handle personal information in a manner which is consistent with the local privacy laws that apply in the various international jurisdictions in which TATNews.org operates.
1. What personal information does TATNews.org collect?
The types of personal information that we collect will depend on the nature of your dealings with us. For example, we may collect personal information directly from you when you:
- Subscribe to a newsletter or register to receive brochures (eg through TATNews.org's website);
- Apply to attend or exhibit at a TATNews.org event, or enter a promotion at such an event;
- Register to participate in the International Media Hosting Program.
- Have business dealings with us (whether as an employee of one of our external service providers, or if you work for a Government agency we deal with, or in the context of a transaction, or if you volunteer personal information to us).
In each case, we only collect the personal information that we need to carry out our specific functions. For example:
- If you are a travel agent who registers for the "Thailand FAM Trip" through our website, we will collect your name, gender, date of birth, job title, email address and business contact details;
- If you are a traveller or tourist who registers to receive electronic newsletters from us we will collect your name, address, email address, age group and information about what type of holiday you are looking for. This is so we can make sure we can provide you with material which is likely to be of the most interest to you; and
- If you deal with us in the course of business, we will generally only collect your business contact details (so we can communicate with you for normal business purposes).
2. How do we use personal information?
We need to collect personal information so that we can provide you with the publications or services you have requested, or so that we can carry out specific statutory functions (or both). The particular purpose for which we collect personal information will either be explained when we collect that information, or will be obvious from the context in which it is collected. If we want to use personal information for any other purpose we must obtain your consent. If we use your personal information to send you information by email (including e-newsletters), we will always give you an opportunity to "unsubscribe", and we will respect your wishes.
3. Will your personal information be given to anyone else?
TATNews.org makes only limited disclosures of personal information. Examples of these disclosures are explained below. TATNews.or does share personal information that it has collected in the course of conducting trade events with other Thailand State Government and Thailand Territory Government tourist authorities. Such disclosure is notified when that personal information is collected.
We may also disclose personal information to external service providers who help us operate our business (eg IT consultants, publishing houses). If TATNews.org engages external service providers, we require those contractors to comply with contractual privacy obligations that reflect TATNews.org's own strict privacy obligations. In the context of TATNews’.org's FAM Trip, personal information may only be disclosed with the consent of participants in that program. For example, with consent, personal information about participants may be disclosed to organisations involved in the Thailand tourism industry such as airlines, hotels, tour operators and product suppliers. However, there will be no disclosure of this personal information without consent. Otherwise, TATNews.org will only disclose personal information with your express consent, or if this is required by law or permitted under the Privacy Act.
4. Security of personal information
TATNews.org takes security of personal information seriously. Most electronic records of personal information collected by TATNews.org are stored in databases are hosted on servers in Thailand. Some records (relating to consumers) are stored in databases that are hosted on servers in our overseas offices. In each case, our IT systems are protected by appropriate IT security measures. If you do not live in Thailand, and we want to store your personal information on servers that are located in Thailand, we will generally ask you to consent to this at the time we collect personal information from you. If you don't want your personal information to be transferred to Thailand, please don't provide us with your personal information. If you have dealt with TATNews.org in the past, and don't want your personal information stored in Thailand, you can ask to be removed from our databases at any time (using the contact details at section 7 below). We also require our staff to ensure that paper records containing personal information are stored securely. TATNews.org’s personnel are bound by confidentiality obligations as a condition of their employment, and this extends to ensuring that personal information collected by TATNews.org is kept confidential.
5. Access and Correction
6. Online Privacy Issues
In general on TATNews.org’s websites, IP addresses (the Internet address of a computer) are logged to track a user's session while the user remains anonymous. We analyse this data for certain trends and statistics, such as which parts of our site users are visiting and how long they spend there. We do not link your IP addresses to anything that identifies you. In those limited cases where session information is not anonymous, TATNews.ofg will provide notice of the practice and an opportunity to "opt out".
When we receive information about your session or about you, we may also use it for research or to improve our site and the services we offer you.
Some TATNews.org web pages use "cookies", which are small files that may be placed on your hard disk for record-keeping purposes. A cookie helps us remember who you are. Cookies can make your subsequent visits to the web page simpler and more seamless. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. (However, by not accepting cookies, some web pages may not display properly or you may not be permitted to access certain information.) A server cannot find out a name or email address, or anything about a user's computer, by using cookies.
b) Online Security
TATNews.org strives to ensure the security, integrity and privacy of personal information submitted to our sites, and periodically updates its security measures in light of current technologies.
You need to be aware of inherent risks associated with the transmission of information via the Internet. TATNews.org cannot guarantee or warrant the security of any personal information you submit to our sites. If you have concerns in this regard, TATNews.org has other ways of obtaining and providing information. Normal mail, telephone and fax facilities are available.
TATNews.org sites may also be linked to websites operated by third parties. These links are meant for your convenience only. Links to third party sites do not constitute sponsorship or endorsement or approval of these sites. Visitors to those sites should refer to their separate privacy policies and practices.
7. Additional Information
Tourism Authority of Thailand contact details:
International Public Relation Department
1600 New Phetchaburi Road
Bangkok 10400, Thailand
Tel: +66 (0) 2250 5500 ext. 4544-48
Fax: +66 (0) 2253 7419
Email enquiries >> firstname.lastname@example.org
Policy updated: January 2007