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TOURISM AUTHORITY OF THAILAND (TAT) PROVIDES ASSISTANCE TO STRANDED PASSENGERS
As of 29 November, 2008
 
 
Bangkok, Thailand, 29 November, 2008 - The Minister of Tourism and Sports announced that at this time the related authorities are trying to solve the problem of the landing / departing schedule of the airlines, as well as try to find a location in the centre of Bangkok for passengers to check in and board their respective airlines conveniently. In the meantime, they should let the hotels facilitate them as best as possible until their time of departure.
   
Due to the Airports of Thailand (AoT)’s suspension of services at Suvarnabhumi International Airport, all inbound and outbound flights were cancelled since 04.00 hrs. during 25-26 November 2008, causing inconvenience to over 3,000 passengers. The stranded passengers who fly with THAI have been accommodated by Thai Airways International.
   

The Ministry of Tourism and Sports in cooperation with the Tourism Authority of Thailand (TAT), Tourism Council of Thailand (TCT), Association of Thai Travel Agents (ATTA) and Thai Hotels Association (THA) transferred the remaining stranded passengers to the following hotels:

  1. Imperial Queen’s Park
    Address: 199 Sukhumvit Soi 22, Sukhumvit Road
    Khlongtan, Khlongton District, Bangkok 10110
    Tel: 02 267 9000, 02 261 9300

  2. Ibis Hotel
    Address: 5 Soi Ramkhamhaeng 15, Ramkhamhaeng Rd.,
    Bangkok 10240
    Tel: 02-308-7888
    Contact person: Khun Duangkamol (Tel: 089 892 4851)

  3. Eastin Hotel
    Address: 1091/343 New Petchburi Road, Makkasan,
    Rajthevee, Bangkok 10400
    Tel: 02 651 7600
    E-mail: info@eastinbangkokhotel.com

  4. Ambassador Hotel Bangkok
    Address: 171 Sukhumvit Soi 11, Bangkok 10110
    Tel: 02 254 0444
    E-mail: info@amtel.com

  5. Royal Princess Hotel
    Address: 269 Larn Luang Road, Promprab, Bangkok 10110
    Tel: 02 281 3088
    E-mail: dpllrsvn@dusit.com

  6. Jasmin Executive Suites
    Address: 2 Soi Prasarnmitr (Sukhumvit Soi 23),
    Sukhumvit Rd., Klongtoey-nua, Wattana, Bangkok, 10110
    Tel: 02 204 5888
    E-mail: sales@jasminecity.com
And others, please contact the Association of Thai Travel Agents (ATTA) (Tel: +66 2 237 6046-8, +66 2 632 7400 – 2), THA (Tel: 02 281 9496 or Hotline Number: 1552), and TCT (Tel: 02 250 5500 ext. 1646). More hotels have been attached.
   
On the basis of assistance, for tourists and travellers who cannot travel to their destination as of 25 November, 2008, till the airport reopens, TAT and the Ministry of Tourism and Sports have provided accommodation and meals, as well as facilitated tourists as much as possible until they are able to return to their destination.
   

Conditions of Accommodation

  1. Tourists cannot reimburse the accommodation and meals for cash.

  2. Tourists can stay in the accommodation under the condition that their costs do not exceed 2,000 Baht per day. For any excess, tourists must be responsible and pay themselves.

  3. Tourists can only change the place of accommodation that has been arranged by THA and ATTA.

    List of Other Authorized Hotels
    Please click to view
On the other hand, for any tourist whose visa has expired since 26 November, 2008, till the airport reopens, there will be no penalty or charge for overstay from the Immigration Bureau. However, tourists must show their original tickets to avoid being charged.
   
Since operations at the airport have not yet been resumed, for more information on other flights, please contact the following numbers:
U-Tapao Airport 038-245-595 / 038-245-600
     
  TG
038 605 525
     
  Bangkok Airways 038 245 979
     
Don Mueang Airport 02-535-1669 / 02-535-1616
     
  Public Relations 02-535-1253
     
Suvarnabhumi International Airport 02 132 1888 / 02 132 1882
     
  Flight Information 02 132 0000 / 02 132 9328-9
     
  Security Centre 02 132 4310 / 02 132 4000
     
Chiang Mai International Airport 053 922 100 / 053 922 444
     
Thai Airways 02 356 1111 / 02 545 4000
02 134 5483-6 / 02 280 0060
     
Bangkok Airways 02 265 5678
     
Bangkok Airways Hotline 1771
     
Nok Air 02 627 2000
     
Air Asia 02-515-9999
www.airasia.com
     
PB Air 02-261-0220-5
www.pbair.com
     
Jetstar Bangkok: 02 267 5125
Australia: 131 538
www.jetstar.com
     
Tiger Airways 2-649-9688 (Bangkok)
+65-6538-4437 (Singapore)
     
Finnair 02 634 0238 / 02 634 0239
081 827 0497 (emergency)
+ 35 8 80 09 34 66 (Finland)
www.finnairgroup.com
     
SAS 02-661-6111
www.flysas.com/th
     
Air France 001 800 441 071
www.airfrance.co.th
     
KLM 001 800 441 5560
www.klm.co.th
     
Austrian Airlines 02 267 0873-6
     
Turkish Airline 02 231 0300-7
     
Japan Airline 02 649 9533
     
Emirates 02 664 1040
     
Scandinavian Airline 02 645 8200
     
British Airways 02 627 1701
     
China Airline 02 250 9880-9
     
Embassy Information:  
     
  China 02 245 0088 / 02 245 7043-4
     
  France 02 657 5100
     
  Germany 02 287 9000
     
  Japan 02 696 3000 / 02 207 8500
     
  Malaysia 02 629 6800
     
  Singapore 02 286 2111 / 02 286 1434
     
  United Kingdom 02 305 8333
     
  United State of America 02 205 4000
     
  Vietnam 02 251 5837-38
     
  Indonesia 02 252 3135-40
     

For other information, please contact:

 
     
Ministry of Foreign Affairs  
     
  Emergency Centre (24 Hours) 02-643-5522
     
  Fax 02-643-5521
     
Tourism Intelligence Unit and Crisis Management Centre (TIC) 02-253-8844 / 02-253-5500
     
Ministry of Tourism and Sports 1414
     
Tourism Authority of Thailand 1672
     
Tourist Police 1155

MAP
Suvarnabhumi International Airport and Don Mueang Airport

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Contact information:
International Public Relations Division
Tourism Authority of Thailand
Tel: +66 (0) 2250 5500 ext. 4545-48
Fax: +66 (0) 2253 7419
E-mail: prdiv3@tat.or.th
Web site: www.tatnews.org

 
 
 



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