Visitor Information

Thailand establishes one-stop-service courts to handle tourist cases

Tourists visiting Thailand now have access to special tourist courts set up to guarantee that visitors to the country enjoy an extra level of protection and greater peace of mind when spending their holidays here. The courts act as a one-stop-service for tourists seeking justice for unfair practices, scams, theft conflicts or accidents. Officials, including interpreters, are deployed at the local offices to receive complaints around the clock.

Started in 2013 under the auspices of the Ministry of Tourism and Sports, the Tourist Case Section Courts have been established by the Office of the Judiciary of Thailand in several locations and are aimed at giving tourists access to fast and fair justice.

To date, the Tourist Case Section Courts have operated in Pattaya and Phuket (since September 2013), Bangkok (at Dusit and Pathumwan Courts since March 2014), Ko Samui (June 2014), Chiang Mai (October 2014), Krabi (August 2015), and Bangkok (at Phra Nakhon Nuea and Phra Nakhon Tai Courts since July and September 2015, respectively). Opened since 2016 have included Hua Hin, Khon Kaen, Ubon Ratchathani, Songkhla, Chiang Rai and Sukhothai.

Thailand is a famously safe place for tourists to visit, and the majority of travellers have no problems during their holidays here. But occasionally, visitors to the country are injured, become the victims of scams, or require legal defence or support to file a claim. Because tourists are usually in Thailand for a limited period, cases need to be heard within a shorter time frame. The Tourist Courts aim to ensure a standard case is resolved by the next working day though this depends on the complexity of the case.

In civil and consumer cases involving tourists, plaintiffs are assigned a court officer who takes evidence and statements from the tourists in advance of a hearing and liaises with interpreters, police and mediators. The court officer also meets representatives of the Ministry of Tourism and Sports and Office of the Attorney General on behalf of tourists.

In criminal cases, in which tourists are the injured party, a court officer is assigned to help lodge the initial complaint and coordinate with a public prosecutor. They can also arrange a representative for tourists who return to their home countries before their case can be resolved. When visitors to Thailand are the defendants, the court official also liaises with their embassy.

For Further Information
Office of Judicial and Legal Affairs
Tel: +66 (8) 281-85238 / Fax: +66 (0) 2512-8468

Ministry of Tourism and Sports
Ratchadamnoen Nok Road, Wat Somanas
Pom Prap Sattru Phai, Bangkok 10100
Tel: +66 (0) 2283-1500 / Fax: +66 (0) 2356-0746

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The TAT International Public Relations Division works with traditional and online media channels to promote Thailand as a tourism destination for travellers worldwide.

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